Terms of Service

Last updated: January 21, 2025

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of SocialHubber (“Service,” “Platform,” “we,” “us,” or “our”), a social media management platform. By accessing or using SocialHubber, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Accounts and Registration

2.1 Account Creation

To use SocialHubber, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

2.3 Eligibility

You must be at least 13 years old to use SocialHubber. If you are under 18, you represent that you have your parent or guardian’s permission to use the Service.

3. Service Description

SocialHubber provides tools to:

• Connect and manage multiple social media accounts
• Schedule and publish content across platforms
• Analyze social media performance and engagement
• Collaborate with team members
• Automate social media workflows

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4. User Content and Conduct

4.1 Your Content

You retain ownership of all content you create, upload, or publish through SocialHubber. By using our Service, you grant us a limited license to store, process, and transmit your content solely to provide the Service.

4.2 Content Restrictions

You agree not to post content that:

• Violates any law or regulation
• Infringes on intellectual property rights
• Contains hate speech, harassment, or discrimination
• Promotes violence or illegal activities
• Contains malware, spam, or deceptive content
• Violates the terms of connected social media platforms

4.3 Platform Compliance

You are solely responsible for ensuring your content complies with the terms of service, community guidelines, and policies of each social media platform you connect to SocialHubber.

5. Social Media Integration

When you connect social media accounts to SocialHubber, you authorize us to access and use those accounts as necessary to provide the Service. You acknowledge that:

• You have the right to grant us access to connected accounts
• We are not responsible for changes to social media platform APIs or policies
• Platform limitations may affect Service functionality
• You can revoke access to connected accounts at any time

6. Subscriptions and Payments

6.1 Subscription Plans

SocialHubber offers various subscription plans with different features and pricing. Plan details are available on our website.

6.2 Billing

• Subscriptions are billed in advance on a recurring basis (monthly or annually)
• You authorize us to charge your payment method automatically
• Prices are subject to change with 30 days’ notice to active subscribers
• All fees are non-refundable except as required by law

6.3 Free Trials

Free trials may be offered for certain plans. At the end of the trial period, you will be charged unless you cancel before the trial ends.

6.4 Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. You will continue to have access to paid features until the end of that period.

7. Intellectual Property

The Service, including its design, software, features, and content (excluding user content), is owned by SocialHubber and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

8. Prohibited Activities

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users’ accounts
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems (bots, scrapers) without permission
• Interfere with or disrupt the Service or servers
• Impersonate others or provide false information
• Resell or commercially exploit the Service
• Violate the rate limits or usage restrictions of any plan

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free. We are not responsible for errors or delays in posting content to social media platforms.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIALHUBBER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL.

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless SocialHubber and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if you violate these Terms.

Upon termination, your right to use the Service will immediately cease. You may delete your account at any time through your account settings.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally by emailing support@socialhubber.com.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SocialHubber operates, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

15. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and SocialHubber
• Severability: If any provision is found unenforceable, the remaining provisions will remain in effect
• Waiver: Our failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign these Terms without our consent

16. Contact Information

If you have questions about these Terms, please contact us:

• Email: support@socialhubber.com
• Website: publish.socialhubber.com